In this always-on world, your clients expect frictionless customer service, from the very first steps in their buyer journeys to after-sales support. When they reach out to your company, they want fast, precise answers. Ideally, in the language of their choice.
Today, AI-powered chatbots prove to be essential tools for guaranteeing the best support experience while unburdening agents and keeping customers content. In this eBook, we explore 5 reasons why artificial intelligence in chatbots is crucial to ensuring a high-quality customer experience and enabling growth across borders.
Download the eBook and discover the 5 reasons why AI chat boosts customer experience.
Over the last few years, AI chatbots have become a trusty part of the online support tool mix. Many businesses rely on bots to answer their FAQs or help customers with specific information about their orders. According to the latest data from Comm100, chatbots could handle 68.9% of chats from start to finish on average.
But increased efficiency isn’t the only reason chatbot adoption and usage is on the rise. These are the 5 ways an AI-powered bot boosts your customer experience:
eBook in cooperation with Certainly.
Through customer stories, this eBook illustrates the 5 reasons chatbots are a successful addition to your customer service - and how to deploy an AI-powered bot to drive business outcomes.
Download the eBook today to get the content!
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