But increased efficiency isn’t the only reason chatbot adoption and usage is on the rise. These are the 5 ways an AI-powered bot boosts your customer experience:

  1. Keep improving customer satisfaction
  2. Optimise your customer service and increase employee happiness
  3. Work with multiple languages in Customer Service when you expand internationally
  4. Implement an intelligent assistant to handle your peak seasons with success
  5. Develop your digital twin in Customer Service and support.

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