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23.000

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Netto contante waarde die klanten in drie jaar realiseerden

67%

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Empower People. Elevate Experiences.

From empowering your team to supporting your customers, create seamless, data-driven experiences that fuel growth and satisfaction.

Employee Experience

Empower your teams with faster, data-driven internal support.

Customer Experience

Reduce response times, increase CSAT, automate at scale.

“Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”

Benny Halton

Head of Community Support

Read their story

About us

At Premium Plus, our mission is to empower organizations to deliver outstanding customer service by unlocking the full potential of Zendesk. We design, implement, and optimize tailored service solutions that simplify support processes, increase efficiency, and create experiences that delight both customers and employees. By combining technical expertise with a human-centered approach, we help companies transform service into a strategic advantage.

Mission

At Premium Plus, we believe that guiding our customers to success is like helping them climb a mountain. Our solutions are designed to help you reach the top, where you can enjoy a 360-degree view of your company and everything you’ve achieved.

2.1M

Title here

Netto contante waarde die klanten in drie jaar realiseerden

23.000

Title here

Netto contante waarde die klanten in drie jaar realiseerden

67%

Title here

Tijd die klanten nodig hadden om hun investering terug te verdienen

How we work

Discover

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Implement

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Optimise

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Ferdi Bilgic

Front End Developer

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Ferdi Bilgic

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CEO

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About the theme

Gotham is one of the themes in our *Business Collection** – a set of clean, minimalist themes with customisation options to make them fit your business. Curious about the other themes in the Business Collection? Take a look at Stockholm and Sydney.*

Unlike any other Zendesk theme, Gotham offers endless features for in-house customization. Zero coding, maximum impact.

Sync our design with your brand ID using the widest editor for no-code customization
Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches

Endless, zero-code customization

Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.

This is what you get out of the box:

Header: 4 styles for each layout, sticky / non-sticky option
Footer: 3 styles
Homepage: different layout options for category boxes,
promoted articles, recent searches, …
Inner pages: multiple styles

Price

Standard license: ~~$ 489~~ $ 389
Developer license: ~~$ 589~~ $ 489

Updates & support

Our themes are updated regularly to support new Zendesk features and capabilities. Have any questions about this theme?
Feel free to contact us.

… Or contact us for a custom theme

Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.

Find out more

Do you offer assistance for Zendesk implementation? Implementing Zendesk can be challenging, but with Premium Plus, you save time and focus on your business with confidence. We guide you towards an exceptional CX by ensuring a seamless, issue-free setup and employing best practices.

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