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Still drowning in tickets? You don't need more agents, you need better structure

Whether your system is slowing you down or no longer scales, clear intake, smart self-service, and simple automation remove unnecessary volume so your team can focus on what truly matters.

Get in contact with an expert

Meet our Zendesk experts

Work with people who truly know Zendesk

Zendesk success depends on more than the platform. It depends on the people who design, implement and optimise it with you. At Premium Plus, you work with certified Zendesk experts who combine deep technical knowledge with real-world service experience across industries and use cases.

Get a Zendesk assessment
Talk to a Zendesk expert

Why working with Zendesk experts matters

Zendesk is flexible by design. That flexibility is also where many teams struggle. Without experienced guidance, organisations often end up with:

Our experts help teams make the right decisions early, avoid unnecessary complexity and build Zendesk setups that actually work in daily operations.

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Meet the experts

Our experts specialise across different Zendesk disciplines. Filter by topic to find the right expertise for your challenge.

kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant
kurt
Kurt Pinoy CEO
2-Nov-17-2025-03-20-07-4402-PM
Thomas D'Hoe COO
3-4
Kristof Bartok CSO
4-4
Debby Baert Finance Manager
5-3
Ana Luisa Santos Head of Projects
6-1
Benoit Smagghe Solutions Consultant
7-1
Adrian Remedios Sales Manager
8-1
Irina Antonova Solutions Consultant

How our experts typically support teams

What defines a Premium Plus Zendesk expert

100 percent Zendesk focus

Our experts work exclusively with Zendesk, across CX and EX environments.

Senior by default

You work with experienced consultants, architects and developers, not junior-only delivery teams.

Industry-aware

Our experts understand real constraints in retail, SaaS and regulated environments.

Human and hands-on

We work side by side with your team and stay involved beyond go-live.

Inspiration from real expert work

Proven by customer results

“With Premium Plus, we built a Zendesk experience that connects every club, empowers our staff, and keeps members happy with faster responses and truly personal service.”

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“Premium Plus helped us centralise all customer interactions in Zendesk, automate key workflows, and deliver consistent, multilingual service to thousands of shoppers every single day.”

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“With Premium Plus, our teams handle peak-season volumes effortlessly, Zendesk now powers faster resolutions, proactive updates, and smooth travel experiences for customers worldwide.”

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Frequently Asked Questions

Will we work with the same expert throughout the project? Yes. We prioritise continuity so our experts truly understand your organisation and setup.
Can we choose experts based on industry or use case? Yes. We match experts based on your industry, maturity and specific challenges.
Do your experts also support EX use cases? Yes. Our team works across customer service and internal service environments.
Are your experts Zendesk certified? Yes. Our experts hold relevant Zendesk certifications and stay current as the platform evolves.

Ready to work with Zendesk experts you can trust?

Zendesk works best when it is designed by people who know it deeply.

Talk to a Zendesk expert
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